Follow the link to download our template for imports of users to Keywin 6.
The template is XML mapped and the format should not be changed unless you know how to map out XML yourselves.
Once you are done editing the Excel file you need to save it as an XML file before importing to Keywin 6.
https://1drv.ms/f/s!AtyuMdNWW3Gmgld7-5NUWe4s63HH