How to perform a reboot? (Keybox SC)

Reboot of a Keybox SC is performed by using the cabinets configuration menu or by rendering the cabinet out if power. 

Using the configuration menu:

  1. Log into the cabinet using your service pin (1234# as default, unless you changed it)
  2. Navigate to the option "reboot"
  3. Press # twice to start the reboot, this takes about a minute, once you can log in normally the reboot is completed. 

By pulling the power: 

It's usually not enough to unplug the cabinet from the socket as many of our keybox SC is delivered with a battery backup, so you need to unplug the battery backup cable.

  1. Open the service hatch with the key
  2. Pull the battery cable, wait 5 seconds
  3. Put the cable back, once you can log in normally the reboot is completed. 

example of the battery cable location on a 9400SC/9500SC

 battery cable from a 9600SC/9700SC

 

 

 

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